Shipping and Return Policy
1. Shipping
We prepare and ship orders ourselves. Deliveries are handled by our shipping partners, Mondial Relay by InPost (delivery to a pickup point) or Colissimo (home delivery).
Order Processing Times
Orders will begin shipping on August 21, 2026, and will subsequently be processed and shipped within 24 to 48 hours after payment has been confirmed.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delivery Times
Estimated delivery times are as follows:
- France: 2 to 3 business days
- Europe: 2 to 5 business days
These delivery times are estimates and may vary depending on the carrier, destination, or exceptional circumstances.
Delays caused by the carrier, weather conditions, periods of high demand, or circumstances beyond our control cannot always be anticipated.
Shipping Costs
Shipping costs are calculated and displayed at checkout, based on the destination and the delivery method selected.
Free shipping on orders over €200
2. Order Tracking
Once your order has been shipped, you will receive an email containing the information needed to track your package.
If you have not received your tracking number or if it is not working, please contact us at contact@P85.shop, including your order number.
3. Returns
We want you to be completely satisfied with your order.
In accordance with applicable regulations, you have 14 days from the date you receive your order to exercise your right of withdrawal, subject to the exceptions provided by law.
To be eligible for a return, the product must be returned in its original condition, unused, unwashed, and with its original packaging intact.
How to Request a Return
To request a return, please contact us at contact@P85.shop, providing:
- your order number;
- the item(s) concerned;
- the reason for the return;
- any other information relevant to your request.
We will then provide you with the instructions for returning your order.
4. Return Shipping Costs
Return shipping costs are the responsibility of the customer.
We recommend keeping your proof of shipment until we have confirmed receipt of your returned package.
5. Refunds
Once the returned product has been received and inspected, we will process your refund as soon as possible and in accordance with applicable regulations.
The refund will be issued using the same payment method used for the original purchase.
The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
6. Contact
For any questions regarding shipping, returns, or refunds, please contact us:
Email: contact@P85.shop
Address: 142 rue de Rivoli, 75001 Paris, France
We remain available to assist you and will do our best to respond as quickly as possible.
Last updated: August 15, 2026